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Mon-Fri: 8-16:00 GMT

Customer Service

Barcellona.shop Team

Barcellona.shop is part of Tourleader.net

“ Anahí, Spanish language Editor and Translator who also speaks Italian and English.”


 

“ Carolina works as quality controller and head customer care support. He speaks Italian, English and Spanish.


 

“ Daniela is responsible for Portuguese translations from Italian, English and Spanish language. ”


 

“ Giulia is our Content Manager who graduated in Paris where she lived for many years.  She speaks Italian, English, French, Portuguese and Spanish. ”


“ Luca is one of the founders of Taxileader and is responsible for developing various different functions within the team. ”


“ Sergio is the Senior Programmer in our team and is wholly responsible for the Web development in conjunction with the junior programmers. ”


 

“ Antoine deals with the management of customer's leads, the relationship and assistance of our affiliates. ”


 

" Clara, is a Web Developer and takes care of the pages. "


 

“ Françoise is a mother-tongue French speaker who is responsible for translations from Italian into French. ”


 

“ Laura is responsible for writing the contents and the proofreading of the articles produced by other writers. ”


“ Olga takes care of the Customer Services in Italian, English and Spanish. ”


 

“ Barbara, the first official writer from Barcelona.shop, saw the birth and helped create this website. ”


 

“ Camille, mother-tongue English Translator with fluent Spanish, Italian and French who also runs her own translating business."


 

“ Corrado, in addition to being a Content Manager and Associate Manager, is also responsible for other areas of the business.  ”


 

“ Giorgia is in charge of the web graphics and also works independently for other companies . ”


 

“ Liana, Founder and Account Manager who speaks Italian, English and Romanian. ”


 

“ Olga Lit. translates into Russian and manages relationship with all translators for the development of the multilingual site. ”


 

“ Vincenzo is responsible for SEO, Marketing and associates in different languages. ”


 

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OUR HISTORY

Barcellona.shop is a property of Tourleader.net; born from the idea of one of the two founders, who lived for over three years in this beautiful city of Catalonia and of which he fell madly in love. The intent of this portal, in fact, is to spread the knowledge of the most beautiful places and attractions of this sparkling city, in order to fully enjoy its visit.

THE PRESENT DAY

Up to the present day, our company has enjoyed continuous growth and with it also its team of collaborators in order to guarantee an increasingly professional service to each of our customers! Tourleader.net's main office is located on the sunny island of Malta in 15, Triq Gerry Zammit, Gzira.

OUR GOALS

Our short and long-term goals are, respectively, that of providing a highly professional service and to expand the offer in our portal. Our primary interest is, therefore, the full satisfaction of our customers, meeting their needs from the time of booking to the end of the service, providing total assistance for whatever they may need.

WE WORK WITH...

In order to achieve these goals, we work with only the best transport companies, where we also have the assurance of knowing the calibre of the drivers whom they employ for their professionalism and lengthy expeience in this sector.

In addition to this, on our web pages, it is also possible to find the best tourist guide agencies, to be able to offer professional guided tours in Italian, English and Spanish. We know all our guides personally and have personally tested the services we offer in our portal.

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OUR MISSION

Our mission for the past 10 years has always been the same: to offer a high quality service and to ensure our customers are happy!  As a result of this, our services provide a simple and convenient solution which has been created from the perspective that holidays are vitally important and they must be made special for everyone.

1

We will answer all your questions

Not sure what to visit? Looking for expert advice from someone who knows the city you are going to visit? Just write to us with your questions or comments and we will get back to you as quickly as possible with the best possible solution or recommendation!
2

Customer Service

Questions? Do you prefer to book by 'phone?  No problem!  Call us and we will be happy to answer any questions or doubts you may have.
3

Chat online

Would you prefer to write to us? You can reach us via the Online Chat or you can send us a message via the Web Site:Contact Us.

OUR SERVICES

Everything starts with the idea of "You're welcome"!

The services that are on offer on our Web pages have been created with the desire to make every traveller feel welcome.  You stay is of the greatest importance to us from the moment of your arrival until you depart for home. Because of this ethos, we are able to offer:

  • High quality airport transfer services with reception inside the airport
  • The best tourist guides in the city who will greet you at your accommodation
  • Fast and secure purchase of all tickets including the "Fast Track" feature for all attractions

Tourist Guide

Private Taxi

Tickets Fast Track




Taxi Leader
 

 

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